Frequently Asked Questions | 常见问题

Answers for wholesale & export business | 批发与出口业务相关解答

Q: What is your MOQ? | 起订量是多少?
A: Our MOQ is 1 set for sample order. For mass production, we recommend 20ft container (about 20-25 units) or 40HQ container (about 40-60 units) for the best shipping cost. | 样品订单1台起订。批量生产建议走20尺柜(约20-25台)或40尺高柜(约40-60台)以获得最优运费。
Q: Can you do OEM/ODM? | 可以做OEM/ODM定制吗?
A: Yes, we support OEM & ODM. We can customize color, logo, sticker, and even model design according to your requirements. | 是的,我们支持OEM和ODM。可根据您的需求定制颜色、Logo、贴纸,甚至车型设计。
Q: What is the production time? | 生产周期多久?
A: Sample order: 7-10 days. Mass production: 15-25 days after payment received. | 样品订单:7-10天。批量生产:收到货款后20-25天。
Q: What payment terms do you accept? | 接受什么付款方式?
A: We accept T/T (Telegraphic Transfer), Two payment terms for your selection: 1. Full 100% remittance prior to production commencement; 2. 50% advance deposit to launch production, all outstanding balance shall be fully cleared before packing and delivery of finished goods.. | 我们接受电汇(T/T),两种结算条款可供选择: 1. 正式投产前付清 100% 全额货款; 2. 预付 50% 生产定金,成品打包出货前结清剩余全部尾款。
Q: Do you provide after-sales service? | 提供售后服务吗?
A: Yes, we provide 1-year warranty for core components. We also supply spare parts at factory price for long-term cooperation partners. | 是的,核心部件提供1年质保。对于长期合作伙伴,我们还以出厂价提供零配件供应。